We only do email support, but it's staffed with engineers so it's really good. Please ask any question you may have to our support team, and we'll do our best to answer them.
Due to privacy reasons, the only ones we have permission to show are the two on our website. We don't use your data without asking you first.
We can't advise on rules and regulations as it depends on how you plan to set up your site and which area you are in. As far as we know, there are no rules that would stop you from setting up a general purpose crowdfunding site anywhere.
The support for equity crowdfunding is limited. We may not have all the tools you require built in. The platform works great for any general purpose crowdfunding and can be customized, so we urge you to try making a site (14 days free), and contact us if there's anything you need.
Yes, we have developers / designers that we offer for a reasonable rate. Please contact us for more details.
CrowdfundHQ is build to work perfectly on modern iOS and Android devices, so there's no need for a standalone app.
It's live immediately when you create it.
Please contact us if you need help to hire a designer / developer.
We currently support these languages.
Most of the languages, except English, Russian and Norwegian has been computer translated, so you may have to update the defaults, which is easy to do with our built-in translation editor.
All of CrowdfundHQ's services run on our servers. The crowdfunding website you create will be stored on our servers, so you don't have to worry about updates, hardware and monitoring.
To set up your own domain name, please follow these instructions.
There should also be plenty for your country, just search for 'register domain' in your language.
NOTE: You don't need any hosting packages. CrowdfundHQ takes care of all of that for you.
CrowdfundHQ charges no transaction fees.
Your payment provider, which you use to collect money from the campaign contributors, will charge transaction fees. The fees depend on the provider, the account type you have with the provider, and which country you are in.
Yes, you can use commitments. A commitment is a pledge to deliver goods or services instead of contributing with money.
That depends on the payment processor you use. Paypal and Stripe support most currencies, but RazorPay only supports Indian Rupees, Dwolla only supports USD, and so on. Read more ...
All the money gets deposited directly into your account, so you manually deduct however much you want before sending the money to the campaigners.
Stripe, Paypal and Wepay support adaptive payments, where the money is reserved instead of going directly into your account. Read more ...
CrowdfundHQ works perfectly on iOS, but if you are blocking all cookies, there's no way for us to let you log in. On your iOS device, go to Settings > Safari > Block Cookie. and set it to From third parties and advertisers.
Your site is responsive by default. You can add more responsive CSS to your site if you need to customize.
SSL certificates encrypts the communication between your user and your site so no one can read it. It requires verification when you create it, so it may also build trust. We definitely recommend it, but it's optional.
NOTE: Not having it should be fine most of the time, it depends on your site setup.